Housing Problems

Help with UCB accommodation

You can contact the Guild for support with issues related to UCB-provided accommodation in The Maltings and Cambrian Hall. Please visit our Complaints and Appeals page for more information of how to book an appointment.

Help with private housing

Citizens Advice can provide independent and free advice on housing and accomodation. Their experts can provide information on renting privately, finding acccommodation,  mortgages, homelessness, eviction, repairs and your rights as a tenant. If you are having problems with where you live, Citizens Advice may be able to help. 

The closest Citizens Advice to UCB is:

Ground Floor Gazette Buildings
168 Corporation Street
BIRMINGHAM
West Midlands
B4 6TF

You can contact their Information Helpline from 9.30-16.30pm, Monday-Friday.

Telephone: 03444 77 1010

Shelter

Shelter provide expert advice on housing issues and homelessness. This includes the option to chat to an advisor online,  contact their emergency 365 day per year helpline or meet an advisor face to face. Shelter also provide free legal advice and can attend court on your behalf. 

Telephone: 0808 8000 4444

Immediate Homelessness Support

The Project aim to prevent homelessness in Birmingham and can provide free housing advice. 

E-Mail: info@theprojectbirmingham.org

Telephone: 0121 453 0606